Personal data
Data protection
In accordance with Article 13 of the Swiss Federal Constitution and the data protection provisions of the Swiss Confederation (Federal Data Protection Act, DPA), every person has the right to the protection of his or her privacy and to protection against the misuse of his or her personal data. We respect these provisions. Personal data is treated as strictly confidential and is not sold or passed on to third parties.
In close cooperation with our hosting providers, we make every effort to protect the databases as much as possible against third-party access, loss, abuse or falsification.
When accessing our web pages, the following data is stored in log files: IP address, date, time, browser request and generally transmitted information on the operating system, resp. the browser. This usage data forms the basis for anonymous statistical evaluations, from which we can observe trends that enable us to improve our offers accordingly.
The processing of your personal data
The data collected
ONO Estetika may need to collect some of your personal data mainly in the context of our doctor-patient relationship, and in particular during:
• your online contact
• your visit or use of our services (WIFI)
• your participation in satisfaction surveys
ONO Estetika undertakes to specify what data is necessary and/or optional for the proper functioning of the service, each time your data is collected.
The majority of the data processed on this website are:
• login credentials
• name and surname
• email address
• telephone number
Other data that may be collected for specific services will be named explicitly in clear statements at the time of collection.
Specificity of cookies
Some parts of the site place a “cookie” on your computer. A cookie does not allow us to identify you. In general, it records information relating to your computer’s navigation on our site (the pages you consulted, the date and time of the consultation, etc.) that we can read during your subsequent visits. This way, you will not need to fill out the forms again. This information will be kept on your computer for one year. You can set your browser to refuse to accept cookies.
Purpose of data processing
The purposes for which your data are processed include:
• patient follow-up management
• content personalisation
• measurement of audience and follow-up of frequentation
• improving the experience online and at our operating sites, through better understanding of our patients through data analytics to enable us to customise our products and services to meet your needs
ONO Estetika undertakes not to use your personal data for purposes other than those for which they were collected.
Data protection declaration for the use of Google Analytics
This website uses Google Analytics, a web analysis service of the company Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is generally transmitted to a Google server in the United States and stored there. However, if IP anonymisation is activated on this website, your IP address will first be shortened by Google within the Member States of the European Union or in other countries that are party to the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website and internet usage. Google may also transfer this information to third parties when required to do so by law, or where such third parties process the information on Google’s behalf. However, Google does not include the IP address transmitted by your browser within the framework of Google Analytics.
You can stop cookies from being installed by changing the appropriate settings in your browser; However, we would like to point out that, in this case, you may not be able to fully use all the functions of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Duration of data retention
ONO Estetika has defined a period of retention of personal data for each processing in a register of its processing. The storage period does not exceed that necessary for the purposes for which the data are processed.
The length of time your data is kept is specified with the category of data and the purposes for each of the treatments that ONO Estetika carries out.
Recipients of your data
ONO Estetika has strict management for access to your data. Therefore, only those employees whose duties involve the use of your data are authorised to consult the personal data you have entrusted to us.
In the event that ONO Estetika has contracted a subcontractor to process personal data on its behalf, ONO Estetika shall ensure that the subcontractor presents sufficient guarantees regarding the implementation of appropriate technical and organisational security measures so that the processing meets the requirements of the GDPR and guarantees the protection of your rights.
Your rights
In accordance with the current data protection law and the European regulations concerning the protection of personal data, you have the following rights: right of access, right of rectification, right to erasure, right to portability, right to object on legitimate grounds, right to restrict processing, right to withdraw consent where appropriate, right to define directives relating to the fate of your personal data in the event of death. These requests can be made by e-mail to mesdonnees@ono-estetika.com or by post to ONO Estetika, Avenue Bois-de-la-Chapelle 15, 1213 Onex, accompanied by a copy of an identity document.
ONO Estetika undertakes to respond to the request within a maximum of one month after receipt. If your right cannot be exercised, ONO Estetika will inform you of the reasons within one month.
These terms and conditions shall be governed by and construed in accordance with the laws of Switzerland, without reference to its conflict of laws provisions.
Any dispute or claim arising out of or in connection with these terms and conditions shall be subject to Swiss jurisdiction.
Security measures
ONO Estetika has implemented security measures to best protect your personal data against accidental or unlawful destruction, accidental loss, alteration, distribution or unauthorised access to your data.
These security measures are also reinforced when ONO Estetika processes data considered sensitive.
The security of your data is a priority, ONO Estetika is committed to respecting security standards in accordance with the regulations.
Glossary
“Collect” means to collect personal data. This collection can be done, among other things, through questionnaires or online forms.
“Consent” means any free, specific, informed and unambiguous expression of will by which you agree, by a declaration or by a clear positive act, that personal data concerning you may be processed.
“Regulation” means, for the purposes of this Code, all the regulations in force applicable to the processing of personal data and, in particular, the RGPD.
“Processor” means the natural or legal person, public authority, department or other body that processes personal data on behalf of the controller.